Privacy Policy

Introduction

FoirWellness is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our nutrition consultation services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact or consultation request forms
• Subscribe to our communications
• Participate in our services
• Contact us directly

This information may include:

• Name and contact details (email address, phone number, postal address)
• Demographic information
• Health and lifestyle information relevant to nutrition consultations
• Dietary preferences and goals
• Payment information for services

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on pages
• Date and time of visits

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our nutrition consultation services
• Process and manage your consultation requests and appointments
• Communicate with you about our services, including responding to inquiries
• Send you updates, newsletters, and marketing communications (with your consent)
• Improve our website and services
• Analyze usage patterns and trends
• Comply with legal obligations
• Protect against fraudulent or illegal activity

Legal Basis for Processing (UK GDPR)

We process your personal data based on the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not overridden by your rights and interests

Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• With Your Consent: We may disclose your information for any other purpose with your consent

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes without your explicit consent.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more information about the cookies we use and your choices regarding cookies, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Employee training on data protection

However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Data Protection Rights

Under UK data protection laws, you have the following rights:

• Right to Access: You have the right to request copies of your personal data
• Right to Rectification: You have the right to request correction of inaccurate or incomplete information
• Right to Erasure: You have the right to request deletion of your personal data under certain circumstances
• Right to Restrict Processing: You have the right to request restriction of processing your personal data under certain circumstances
• Right to Object: You have the right to object to our processing of your personal data under certain circumstances
• Right to Data Portability: You have the right to request transfer of your data to another organization or directly to you under certain circumstances
• Right to Withdraw Consent: Where we rely on consent to process your data, you have the right to withdraw that consent at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

FoirWellness
50 Murray Place
Stirling FK8 2BX
United Kingdom
Email: [email protected]
Phone: +44 1786 928 540

Supervisory Authority

You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not complied with data protection laws:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk